{"ModuleCode":"CO5208","ModuleTitle":"Measuring And Managing Quality Of Care","Department":"Saw Swee Hock School Of Public Health","ModuleDescription":"This module provides an introduction to the concepts and techniques used to measure and improve the quality of healthcare. It will address current concerns with patient safety and medical errors, and explore systemic approaches to harm reduction. Participants will understand the methodologies and instruments for the measurement of quality in healthcare, including clinical outcome indicators, healthcare professionals’ performance measurement and patient satisfaction surveys. Strategies for managing quality, including the tools for continuous quality improvement in healthcare organizations, will be presented.","ModuleCredit":"4","Workload":"3-0-0-3-4","ExamDuration":"P1H30M","ExamVenue":"MD1-09-03E/F","AcadYear":"2014/2015","History":[{"Semester":2,"ExamDate":"2015-04-29T18:30+0800","IVLE":[{"Announcements":null,"Forums":[],"Workbins":[],"Webcasts":[],"Gradebooks":[],"Polls":[],"Multimedia":[],"LessonPlan":[],"ID":"a8071b05-b18a-40c5-a591-02a07a00caf6","CourseLevel":"1","CourseCode":"CO5208","CourseName":"MEASURING AND MANAGING QUALITY OF CARE","CourseDepartment":"","CourseSemester":"Semester 2","CourseAcadYear":"2014/2015","CourseOpenDate":"/Date(1420128000000+0800)/","CourseOpenDate_js":"2015-01-02T00:00:00","CourseCloseDate":"/Date(1436975940000+0800)/","CourseCloseDate_js":"2015-07-15T23:59:00","CourseMC":"4","isActive":"Y","Permission":"S","Creator":{"UserID":null,"Name":"MPH_IVLE","Email":null,"Title":null,"UserGuid":"fae807ef-5cc8-485c-af32-de3c6c45e56d","AccountType":null},"hasGradebookItems":false,"hasTimetableItems":true,"hasGroupsItems":false,"hasClassGroupsForSignUp":false,"hasGuestRosterItems":true,"hasClassRosterItems":true,"hasWeblinkItems":false,"hasLecturerItems":true,"hasDescriptionItems":true,"hasReadingItems":true,"hasAnnouncementItems":false,"hasProjectGroupItems":false,"hasProjectGroupsForSignUp":false,"hasConsultationItems":false,"hasConsultationSlotsForSignUp":false,"hasLessonPlanItems":true,"Badge":0,"BadgeAnnouncement":0,"WebLinks":[],"Lecturers":[{"ID":"9b2dd954-69ba-4e5a-aee2-9c4c034be663","User":{"UserID":null,"Name":"Fong Ngan Phoon","Email":null,"Title":null,"UserGuid":"e999aba4-7d95-4fe2-88e3-09018edcb187","AccountType":null},"Role":"Coordinator ","Order":2,"ConsultHrs":null},{"ID":"07d995ed-c088-4294-be86-dd9d649ae152","User":{"UserID":null,"Name":"Voo Yau Onn","Email":null,"Title":null,"UserGuid":"50bc8d4f-c0ea-40c1-86ef-6a899b96b06f","AccountType":null},"Role":"Lecturer ","Order":3,"ConsultHrs":null},{"ID":"af7509f4-7658-4be6-9065-16f4b856fac1","User":{"UserID":null,"Name":"Lee Chien Earn","Email":null,"Title":null,"UserGuid":"6a2c5ef4-17f5-433f-89cd-4b4bd6a46013","AccountType":null},"Role":"Lecturer ","Order":9,"ConsultHrs":null},{"ID":"bda95d09-85b5-4949-a68d-f0c7f71da1da","User":{"UserID":null,"Name":"Luo Nan","Email":null,"Title":null,"UserGuid":"1096feed-5a1a-4288-9562-adab44902d9d","AccountType":null},"Role":"Lecturer ","Order":10,"ConsultHrs":null},{"ID":"0cdaa17b-b4e5-49e2-a3ee-d50e1663ef2e","User":{"UserID":null,"Name":"Nellie Yeo Sok Leng","Email":null,"Title":null,"UserGuid":"f548772a-c570-4845-b648-4d3a94d65137","AccountType":null},"Role":"Co-Lecturer ","Order":11,"ConsultHrs":null},{"ID":"043a0cf7-52b8-404f-9b2a-ab2b2068064e","User":{"UserID":null,"Name":"MEDT0056","Email":null,"Title":null,"UserGuid":"5433762b-d23b-4864-ac64-f663fb9c9b50","AccountType":null},"Role":"Co-Lecturer ","Order":12,"ConsultHrs":null},{"ID":"40638aad-14f5-4b0f-9337-3b73b3e4db3c","User":{"UserID":null,"Name":"MEDT0055","Email":null,"Title":null,"UserGuid":"6f0cb1c1-afd5-478d-b51b-5361a937a852","AccountType":null},"Role":"Co-Lecturer ","Order":13,"ConsultHrs":null},{"ID":"c7299d41-203e-4322-9599-e1833237398a","User":{"UserID":null,"Name":"Teo Mou De","Email":null,"Title":null,"UserGuid":"08e4111b-f021-43d5-ae29-712824b71c74","AccountType":null},"Role":"Co-Lecturer ","Order":14,"ConsultHrs":null}],"Descriptions":[{"ID":"4e5f053b-8835-4692-be49-41f07234cfff","Title":"Schedule","Description":"This module will be conducted every Wednesday, 6 to 9pm. Classes will start from Wednesday, 14 January 2015.
\n
\nFor more information on topics and venues, please check the module schedule under 'WEBLINKS'. Any changes to the schedule will be reflected in the module schedule.","Order":1},{"ID":"a30af55e-2ddd-48cf-a4d8-6a1d4905cad5","Title":"Brief Module Description","Description":"
\n\tUpon completion of the module, the student will be able to:
\n\n\t
\n","Order":3},{"ID":"8e5f053b-8835-4692-be49-41f07234cfff","Title":"Assessment","Description":"\n\t\t\t\t(a) Class Participation | \n\t\t\t\n\t\t\t\t | \n\t\t\t\n\t\t\t\t10% | \n\t\t
\n\t\t\t\t | \n\t\t\t\n\t\t\t\t | \n\t\t\t\n\t\t\t\t | \n\t\t
\n\t\t\t\t(b) Quality mprovement & Patient Safety Project Presentation | \n\t\t\t\n\t\t\t\t | \n\t\t\t\n\t\t\t\t25% | \n\t\t
\n\t\t\t\t | \n\t\t\t\n\t\t\t\t | \n\t\t\t\n\t\t\t\t | \n\t\t
\n\t\t\t\t(c) Quality Improvement & Patient Safety project report | \n\t\t\t\n\t\t\t\t | \n\t\t\t\n\t\t\t\t15% | \n\t\t
\n\t\t\t\t | \n\t\t\t\n\t\t\t\t | \n\t\t\t\n\t\t\t\t | \n\t\t
\n\t\t\t\t | \n\t\t\t\n\t\t\t\t | \n\t\t\t\n\t\t\t\t | \n\t\t
\n\t\t\t\t | \n\t\t\t\n\t\t\t\t | \n\t\t\t\n\t\t\t\t | \n\t\t
\n\t\t\t\tTotal for CA components: | \n\t\t\t\n\t\t\t\t | \n\t\t\t\n\t\t\t\t50% | \n\t\t
\n\t\t\t\t | \n\t\t\t\n\t\t\t\t | \n\t\t\t\n\t\t\t\t | \n\t\t
\n\t\t\t\tTotal for Final Examinations: | \n\t\t\t\n\t\t\t\t | \n\t\t\t\n\t\t\t\t50% | \n\t\t
\n\t\t\t\tTotal: | \n\t\t\t\n\t\t\t\t | \n\t\t\t\n\t\t\t\t100% | \n\t\t
\r\n\tRecommended text:
\r\n\t
\r\n\t1. Error Reduction in Health Care: A Systematic Approach to Improving Patient Safety, 2nd Edition. Patrice L Spath. 2011. Jossey-Bass, A Wiley Imprint.
\r\n\t
\r\n\t2. The Improvement Guide, 3rd Edition. 2009. Langley GJ, Nolan KM, Nolan TW, Norman CL & Provost LP. San Franicsco: Jossey-Bass Books. [Available as e-Book in NUS library].
\r\n\t
\r\n\t
\r\n\tOther Supplementary text:
\r\n\t
\r\n\t1. Patient Safety and Healthcare Improvement at a Glance. Sukhmeet S Panesar et al. 2014. John Wiley & Sons. [Available as e-Book in NUS library].
\r\n\t
\r\n\t2. The Healthcare Data Guide: Learning from Data for Improvement. Llyod P provost & Sandra K Murray. 2011. Jossey-Bass, A Wiley Imprint. [Available as e-Book in NUS library].
\r\n\t
\r\n\t3. Patient Safety, 2nd Edition. Charles Vincent. 2010. West Sussex, UK:BMJ Books, Wiley Blackwell.
\r\n\t
\r\n\t4. Clinical Quality and Patient Safety. Quek Swee Chye et al. 2014. Armour Publishing.
\r\n\t
\r\n\t